If you have a concern about how your personal data (including health data) is collected, used, or stored on this platform — including requests to access, correct, or erase your data, or to withdraw consent — you may contact our Grievance Officer:

What to include in your request

• Your registered email and, if applicable, patient/doctor ID.
• A clear description of your request (access / correction / erasure / withdraw consent / complaint).
• Any supporting detail that helps us verify your identity and locate your records.

Our response process

We aim to acknowledge grievances promptly and resolve them as soon as reasonably possible. If you are not satisfied with our response, you may escalate the matter to the Data Protection Board of India as provided under the DPDP Act, 2023.